They come from varied backgrounds but have one thing in common. They'd hardly touched a computer before starting at our office.
It took about a month of hesitant keyboard tapping and uncoordinated mouse clicks before the you-tubing started. Four weeks of asking how to close a window and requests for explanations of email attachments before music video downloads. 30 days of unsaved files and forgotten email passwords before MSN chat.
It takes four weeks to become an internet addict. Our bandwidth budget is in trouble.